The audience CRM for small arts organizations
Every guest,
remembered.
Fay turns box-office exports, gifts, and conversations into one clear book of your audience: who came, who gave, who is new and who is slipping away. Every morning it hands you a short list of what to do about it.
Solo is free, forever · No card required · Import your first CSV tonight
What Fay does
Four jobs, done every day
The work that grows an audience is not mysterious, only relentless. Fay makes it routine.
Turn ticket rows into people
Import a CSV from any box office. Fay matches each row to the people you already know, so repeat buyers stack under one name instead of becoming duplicates.
Thank every gift on time
Gifts sit beside the person who gave them. A queue shows who is still waiting for thanks, and year-end tax receipts roll up per donor, ready to send.
See who returns, and who doesn’t
First-timer, returning, regular or lapsed, worked out from real attendance, so you know exactly who to welcome and who to win back before the habit is lost.
Start each day with a short list
Fay reads the records so you don’t have to: a few actions each morning, ranked by what it costs to ignore them, and empty when there is nothing to say.
A Tuesday you might recognize
It is 9:40 on the Tuesday after the concert. There is a shoebox of bar receipts, a lanyard you keep meaning to return, and a CSV from the ticket site with four hundred rows in it. Somewhere in those rows is a woman who has come to eleven straight concerts and has never once been thanked by name, and you do not know her yet. She is who Fay is for.
Fay was built for this exact Tuesday. Import the CSV, and by the second cup of coffee the four hundred rows are people, with histories, households, and a short list of the ones who deserve a handwritten note.
Who it’s for
Built for rooms like yours
Fay grew up with choirs, community centers, and little theaters, organizations where one person keeps the whole audience.
The Choir
Seasons, concerts, and the loyal rows who return for every winter programme.
Enter the hall →
The Community Center
Classes, potlucks, and lecture nights: one book for every neighbor who walks in.
Enter the hall →
The Little Theater
Four productions a year, and the audience that quietly decides which ones sell out.
Enter the hall →Start your audience book tonight
Solo is free, forever. Ensemble is free for sixty days, long enough to see one whole season differently. No card required.